Privacy Policy
Privacy Policy
Effective Date: October 5, 2025
1. Introduction
Welcome to XMasFirTree (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://xmasfirtree.com, or make a purchase.
By using our website or services, you agree to the terms described in this policy.
2. Information We Collect
We collect personal information to provide and improve our services. This may include:
A. Information You Provide Directly
Contact Details: Name, email address, phone number, billing and shipping address.
Payment Details: Processed securely by third-party payment providers (e.g., Stripe, PayPal). We do not store credit card numbers on our servers.
Communication: Messages, emails, or chat conversations you send to our support team.
B. Information Collected Automatically
When you browse our site, we may collect:
Technical Data: IP address, browser type, and operating system.
Usage Data: Pages visited, time spent, and actions taken on the website.
Cookies: To remember preferences, improve user experience, and show relevant ads.
3. How We Use Your Information
We use your data for the following purposes:
To process and fulfill your orders.
To send order confirmations, shipping updates, and invoices.
To respond to customer service requests.
To improve our website and customer experience.
To send promotional emails (only if you have subscribed).
To display relevant ads via Google Ads and similar platforms.
You may opt out of marketing emails anytime by clicking “unsubscribe” in any of our messages.
4. Sharing Your Information
We only share your personal data with trusted third parties as necessary to operate our business:
Payment processors (e.g., Stripe, PayPal) for secure transactions.
Shipping carriers to deliver your order.
Analytics and advertising tools (like Google Analytics and Google Ads) to improve performance and personalize offers.
Legal authorities if required by law.
We do not sell or rent your personal information to anyone.
5. Data Retention
We keep your data only as long as needed to fulfill your order, comply with legal obligations, or resolve disputes. Order-related data is generally retained for up to five years for tax and audit purposes.
6. Security
We take reasonable measures to protect your personal data, including SSL encryption and secure server environments. However, no online system is 100% secure, so please use caution when sharing information online.
7. Cookies
Our website uses cookies to:
Improve your browsing experience.
Analyze website traffic.
Display relevant advertisements.
You can control or delete cookies through your browser settings.
8. Your Privacy Rights
You have the right to:
Request access to the personal information we hold about you.
Request corrections or deletion of your data.
Opt out of marketing communications.
To exercise any of these rights, contact us using the details below.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
XMasFirTree
📍 74 Adams St, McCutchenville, OH 44844, USA
📞 +1 (313) 200-9909
📧 help@xmasfirtree.com