Effective Date: October 5, 2025

At XMasfirtree, we aim to make your shopping experience secure, simple, and transparent. This Payment Policy outlines how payments are processed, what methods are accepted, and how we protect your financial information.

1. Accepted Payment Methods

We currently accept the following secure payment method:

• PayPal – You can pay directly through your PayPal account or using a debit/credit card via PayPal’s secure checkout system.

No additional transaction fees are charged by XMasfirtree for using PayPal.

2. Payment Security

All payments made on our website are processed through PayPal’s secure payment gateway.
Your financial information (such as credit card or bank details) is never stored, shared, or visible to XMasfirtree.

PayPal uses industry-leading encryption and fraud protection systems to ensure your payment data remains safe.

3. Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email at the email address provided during checkout.

Please make sure all details (shipping address, order items, and contact information) are correct. If you notice an error, contact us immediately at help@xmasfirtree.com.

4. Payment Authorization & Declines

All orders are subject to payment authorization and verification by PayPal.
If PayPal declines or fails to authorize a transaction, your order will not be processed.

We recommend checking your PayPal account or contacting PayPal customer service if you experience issues completing your payment.

5. Refunds

Refunds for eligible orders are processed through PayPal to the original payment method used during checkout.
Once a refund is issued by XMasfirtree, it may take 3–7 business days for the funds to appear in your PayPal balance or bank account, depending on your payment provider’s policies.

For more information, please see our Returns & Refunds Policy.

6. Payment Disputes

If you believe there is an error or unauthorized charge, please contact us first at help@xmasfirtree.com so we can resolve the issue quickly.

If a resolution cannot be reached, you may open a dispute directly with PayPal under their Buyer Protection Program, which covers most transactions for eligible items.

7. Fraud Prevention

To ensure transaction safety, we reserve the right to verify payment details or request additional identification before shipping an order.
Any fraudulent or suspicious transactions will be immediately canceled and reported to PayPal and relevant authorities.

8. Contact Us

If you have any questions or concerns about payments or refunds, feel free to reach out to our support team:

XMasfirtree
📍 Address: 74 Adams St, McCutchenville, OH 44844, USA
📞 Phone: +1 (313) 200-9909
✉️ Email: help@xmasfirtree.com